davy999
asked on
HP printer
Hi all
Having trouble installing a hp c4485 printer when installing it says
There has been a serious error under the installation
The installer has encountered unexpected error installing this package. This may indicate a problem with this package.
The error code is 2502
error MSI.DOTWRP40
Thanks Davy
Having trouble installing a hp c4485 printer when installing it says
There has been a serious error under the installation
The installer has encountered unexpected error installing this package. This may indicate a problem with this package.
The error code is 2502
error MSI.DOTWRP40
Thanks Davy
ASKER
Drivers are from hp.com
tried with admin priviledges
i could only find one installation and that was full version
tried with admin priviledges
i could only find one installation and that was full version
can you test the install on another pc - to be sure where the problem comes from?
ASKER
Just installed it on another pc works fine. So it the pc maybe the installer
ASKER CERTIFIED SOLUTION
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Are you installing under Windows 7 or Windows XP? If Windows 7, try to ejecute the setup.exe with Administrative priviledges.
Are you installing with Full installation option? Try the Minimal installation option