Need to access data on crashed hard drive

I have a hard drive that crashed and I need to get data off the drive.  Please see the attached pdf for all the details.
Who is Participating?
noxchoGlobal Support CoordinatorCommented:
Do not run CHKDSK on this drive yet. Try first GetDataBack or free version such as Recuva
Also, I recommend using this free service if you are not a geek in data recovery:
But do not run any fix tool on the drive. They could make the problem worse.
Cherukuri30Service EngineerCommented:
Hi try with Test Disk by connecting the HDD using SATA connector to another computer
I agree with noxcho on not using software which writes to the drive, which could make it worse.  GetDataBack lets you try it out and it costs nothing to see if it can detect the data; you only pay for it if you want to save the data.  If the software can't detect the files, you will have to send the drive to a data recovery company, which is not cheap.  I would recommend in this case.
Get an external jacket and connect your harrddisk via usb to a computer
Dont run scandisk
Disk defrag etc

I would highly recommend the following two software

Smart Data Recovery

Recover My Files
EEuser5551212Author Commented:
GetDataBack worked perfectly.  Thanks you all for the replies.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.