Last Friday a user in a remote branch decided to send an email with a 1 GB attachment to his fellow office staff. Those users are now unable to get new email as this email is trying to download to their Inbox. Is there a way for me to remove this email from the system before it downloads?
This is an SBS 2003 box with Exchange SP3. I've checked the queues in the System Manager and there are no emails waiting to be delivered. It appears as though the email is trying to download to each user's Inbox. The email size limit was also OFF per a previous request from the client.