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Lost outlook calendar

We have a user that has synced her Blackberry with Outlook 2007 and it deleted her calendar. What is the quickest and best way to restore/reverse this for one person? We have a full Acronis backup but this will take overnight to restore. Any suggestions?

John

You need to get it from the backup. Default Blackberry is to keep calendar iems for (a) two way sync and (b) short period of time. Make sure at least that calendar items are set to "forever" so that they will not be lost in future.

.... Thinkpads_User

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aando

ASKER

Problem was caused by an update to the Blackberry Manager software. Problem was solved by recoving from a backup within the Blackberry software.

John

Thanks. So it was a Blackberry issue. ... Thinkpads_User

aando

ASKER

Yes it was a Blackberry issue. The update changed the way we were managing emails and contacts/calendars. Originally we were having the email forward to the Blackberry email address as well as the users Exchange. The Blackberry software was syncing the Outlook calendar and contacts. After the update however contacts/calendars and emails were synced directly from the manager software. This was causing the user to receive double emails on her phone and wiped out her appointments in Outlook. Now everything is working but I have the automatic updates turned off on the management software with a warning to the user when there is an update available so that everything can be backup up "just-in-case" prior to updating.