I am working on an HP Pavilion dv6 laptop with Win7 OS. The laptop was working fine, until one day I started it, and it gives me the option of going into safe mode or starting normally - because "windows did not shut down properly".
If I go into safe mode, Windows starts fine. However, whenever I restart the computer and choose the option to start normally, the Welcome screen stays up seemingly forever, without advancing.
I've already tried taking the battery out, holding down the start button for a few seconds and putting it back in. And running it on just battery power. Neither of these steps works.
What could my problem be? Thanks