Win 7 install crashes using two different install dvds - what can it be? (Its unlikely the media I think)


Its an i5 board with 8 gigs of ram.

Its crashed twice during install, so its very unlikely to be the media

Anyone want to guide / guess the problem?

I delete all partitions.
It gets to approx 90% of expanding windows files  win 7 error
fcekAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

WayneATaylorCommented:
Myh guuess would be either check for BIOS updates, as sometimes you need the latest BIOS version or maybe there is some hardware problem.

ie if it has 2 memory modules try running the install with 1 etc

Wayne

0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Run5kCommented:
It looks like you are running that from within Windows XP, is that right?  I don't believe you can do that... it isn't possible to actually "upgrade" to Windows 7 from within Windows XP.  You need to perform a Custom (a.k.a. clean) install booting from the disc, as the message implies.
0
Run5kCommented:
Here is a good TechNet reference:

Windows 7 Upgrade Paths - http://technet.microsoft.com/en-us/library/dd772579(WS.10).aspx

And here is another Microsoft tutorial that explains the necessary steps to indirectly upgrade and transition from Windows XP to Windows 7:

http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7
0
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

fcekAuthor Commented:

Hi Wayne - Ive just swapped all  the memory out.  Unless one of the 2 x 2gig new ones is bad its not memory.

Run5k - No Ive deleted all partitions and itsa clean install of Win 7.

Im using two different Win 7 install DVDs one 32 bit and one 64 - bombs in the same place.
 


0
Run5kCommented:
OK, just to cover the troubleshooting 101 steps, is this actually a "full version" Windows 7 disc, or an upgrade disc?
0
WayneATaylorCommented:
Is this a SATA hard drive controller. If so you might need to download and tell Windows setup to you an addiitonal hard drive driver as you start the install.  See if you can download a driver for the HDD controller.

Wayne

0
fcekAuthor Commented:

Run5k: - Full Win7s - not upgrade.

WayneATaylor:Is this a SATA hard drive controller. If so you might need to download and tell Windows setup to you an addiitonal hard drive driver as you start the install.  See if you can download a driver for the HDD controller.

> So during the install I tell the PC to go on line to download some drivers?
0
Gary CaseRetiredCommented:
While XP required additional drivers for SATA, Windows 7 does not -- so that's not the issue.

It looks like you're installing from an upgrade DVD -- is that correct?    If so, you need to NOT enter a license key to complete the install.     If that's not the case, you have apparently not wiped the disk before starting the install.


0
Gary CaseRetiredCommented:
Just saw your note r.e. full version (not upgrade).    Did you select "Custom" and delete all current partitions from that screen (using the Advanced Disk Options) ??
0
WayneATaylorCommented:
I have had to install SATA drivers a few times, especially on newer hardware so I would say worth checking if its just a SATA drive, but as also said if youa re using an upgrade DVD then you do have to jump through a few hoops!

Wayne
0
fcekAuthor Commented:


garycase:Just saw your note r.e. full version (not upgrade).    Did you select "Custom" and delete all current partitions from that screen (using the Advanced Disk Options) ??

Yes. Thats the way I think is best - particularly when issues like this arise.

Now trying a different DVD drive. It has 2. Long shot.

Expanding files yet again.... it usually bombs at 90%

0
Gary CaseRetiredCommented:
If it crashes again, you apparently have some corruption on the hard drive.   I'd wipe it entirely with dBan ... then try the install.

http://www.dban.org/download
0
fcekAuthor Commented:


Its stuck on 88% again ..... I see other are having the same issue but no answers that will work I think.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-7-upgrade-hanging-for-over-10-hours-at-88/c8e22be6-0f6e-496b-89a6-5f4fa42af829

0
WayneATaylorCommented:
What is the hardware, is it a branded machine?

Wayne

0
fcekAuthor Commented:


A BIOS change? Mmmm


see this......
http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/2aec8bd7-c05d-4de0-a31a-92458c8c3bf7


It could be the media Im burning from .iso to DVDr
Will try alt DVd media if I have some here.
0
fcekAuthor Commented:


WayneATaylor:What is the hardware, is it a branded machine?
Wayne

> No I built it.  Its a gigabyte ga-p55a-ud3 mobo with a i5 processor (I think its an i5)
0
WayneATaylorCommented:
Have you checked for an updated BIOS version as per my previous post?

Also, check the mode you have set for the DVD/CD drive within the BIOS settings. I have seen problem when various modes are set, I can't remember the exact setting options but its something like  Compatability mode and UEFI modes (and maybe others)

Wayne

0
WayneATaylorCommented:
Also, just found an option for that board that causes issues with Windows 7 installs that is caused by the Turbo Mode for memory being turned on, and turning that off fixed it!

Wayne

0
Gary CaseRetiredCommented:
Are you burning the DVDs at a realtively low speed (no faster than 8x -- 4x is even safer)?

Also, ensure you've using the "safe" BIOS defaults => none of the Gigabyte turbo options.
0
fcekAuthor Commented:

Ive found alt media to burn to (Philips) and Im going to "verify" as well.
Will report back asap.
 
0
evil-insideCommented:
First of all make sure that you are not using an upgrade version of Windows 7.  Make sure you are downloading and burning a full version of Windows 7.

No SATA/RAID drivers are required during the Windows 7 install.

Make sure that you use the Advanced Options to delete the partitions, and then format it once.

You can also try to run a chkdsk /r on the HDD before installing Windows 7. You can get the command prompt from the Repair option on the Left bottom, where you get Install now Window.

Kindly revert

Godo Luck !!

~AA~
0
artkairosCommented:
Boot from the disk INSTALL WINDOWS 7 with ONLY ONE MEMORY MODULE! If you have 8gb memory - more likely you have 2 modules (4 gigs each) or 4 modules (2gigs each) Just install it with ONE memory module. You may add the other modules after the installation.
0
fcekAuthor Commented:




I used the same TDK DVD R to boot while my alt DVD media burned a new one.  

"WayneATaylor:Also, just found an option for that board that causes issues with Windows 7 installs that is caused by the Turbo Mode for memory being turned on, and turning that off fixed it!"

> did that and same - frozen at 88%.

Popped the drive and loaded my freshly burned and verified Phillips DVD

And voila!

So much for my hunch on the thread title.

Many thanks.  Its 2am and I was meant to have worked on this PC over xmas but just couldnt look at it.
This job would be too difficult / stressful if it werent for this site.

Many thanks to everyone!






0
fcekAuthor Commented:
So the answer was to use more than one DVD media.

ideally Microsoft would supply install dvd disks all the time!
0
Run5kCommented:
Glad to hear that it is fixed!  Just FYI, you actually can purchase a Microsoft installation disc.  The ISO images are made available as a convenience.  However, some optical discs are better than others.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.