SBS 2011 UPS Wizard

This is one thing that does not have a wizard on an SBS.  Generally UPS devices come with their own software to manage both the device and the parameters for shutting down a system in the event of a power outage.

Jeff
TechSoEasy

Thanks for the information, but now I have a new problem, that being that the APC software will not install.  When running the setup I receive an error message stating that "the installed version cannot be determined and setup will now be terminated".

1.  I originally installed the APC software from a disk that came with the battery, but it would not function on the system.  I made the assumption that because the software was older and being installed on a newer 64 bit OS, that this was the reason for the problem.

2.  I then found instruction to manually clean the APC software from the system - this included deleting foders and registry entries.

3.  I downloaded the file from the link above, but get the error message shown above.  I have checked the deletion of the file foders and registry entries and also restarted the server twice, however I still get the message when running setup.

Any ideas would be appreciated.

Additional information regarding the APC installation.  The actual error message is as follows:

"The installed version of the application could not be determined.  The setup will now be terminated."

I am attempting to install the APC Agent.  At the setup screen it shows the software as "Not Installed".

TechSoEasy, that was the issue, although I had to change Folder View to show hidden files to see the InstallShield Installation Information folder.

Thank you.