I need some clarification on phones and extensions. I have a company with number of different branches and some users are moving to other offices. Is it easy to do call transfer for their work office numbers to the new location. We have cisco digital system in some locations and in others will be analog.
Also I need to know how we do forwarding if the person has only an internal extension and in terms of direct lines. Also what is the meaning of DID number and other types of phone lines. if there is a general solution in case If I dont know who is the telco or what
I am sorry but this is something I dont know much.