When offering Remote Assistance to users on Windows 2003 R2 TS - it only works 1 out of 10 times. Why?
The user is not prompted for acceptance - but if I try several times - suddenly the user gets prompted. (from remote W7/W2K8 client)
In evenlog an ticket is issued every time i try to connect.
If I offer RA from the local server - it works every time.
No firewall og AV is installed