I'm looking for suggestion on Exchange hosting solutions for a small business. We have a group of 10-15 employees that we need to provide an exchange solution for.
Our main goal is not to add any more IT overhead by providing email solution to this new group of employees. I talked with different exchange hosting companies and they all seem to provide basic level of support for people calling in. Any advanced level of support requiring access to the admin panel will have to be through an admin or contact person on the account.
Are there any exchange hosting companies that can provide 100% support customers calling without requiring an admin or contact person ? in other words exchange support for all 10-15 employees.