I just picked up a new client that took it upon himself to try and remove the 2012 XP Security virus. He claimed he used combofix along with malware bytes to remove the virus. Needless to say after running combofix the system will not boot in normal or safe mode and gives a blue screen of 0X0000007E with no specified system file. I was planning on running Kaspersky rescue disk to try and remove whatever is left on the system, but I'm thinking it may be a system file that needs to replaced.
Typically I have an OS that loads up in order to remove the bug, but in this case I am at a bit of a loss. How can I determine what system file needs to be replaced? Is Kaspersky rescue disk a good option for trying to resolve this issue?
Thanks in advance,