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ViewMail 7.0 installed but play,stop,pause control button dont show in Outlook 2010

ViewMail 7.0 installed but play,stop,pause control button dont show in Outlook 2010.

thanks.
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PeterFajota
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PeterFajota
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howetechnicalCommented:
Looks like a common issue in ViewMail 8.0 as well as prior versions when using Outlook 2010. I found this using a google search (below is the source site), ir's probably a similar fix for you:

firstly you will need to add the reg key needed to allow you to open the forms, it is more than likely this that has stopped the whole thing from working.

 

I used this this link for this info http://www.outlookcode.com/article.aspx?id=67

 

you will see at the bottom the key

 

To use a registry entry, add a DWORD value named AllowActiveXOneOffForms to the HKCU\Software\Microsoft\Office\11.0\Outlook\Security I set mine to 2 but you can try a lower setting if you like

 

 

1. Inside outlook 2010 turn on the developer tab

2. Select choose form from the developer tab ribbon

3. select user templates in filesystem then browse

4. find the location of your viewmail install, c:\program files\viewmail by default, select ok

5. you should now see the voicemessage.oft, select this and press open

6. you should now be looking at a blank viewmail form.

7. select the developer tab again and the publish button

8. set the display name as viewmail for outlook and the form name as voice.unity and publish you will see the message class at the bottom automatically becomes ipm.note.voice.unity

 

I think thats all I did to make it work but may have changed other things while testing. I have tested this procedure on another machine since and seemed to do the trick.



https://supportforums.cisco.com/thread/2025817
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