Ecompro
asked on
Outlook Shared Calendar - Off by 1 Hour
First, I've already viewed other threads on this topic here at EE, such as https://www.experts-exchange.com/questions/25660187/Outlook-calendar-appointments-are-1-hour-off.html .
I do not believe the Time Zone patch for Exchange is our issue, since this problem is happening in December and January, long after Daylight Time ended in November-- and only 2 users in the company are affected.
USERS: Boss and Secretary share a calendar in Outlook and ARE affected. Other users sharing other calendars on the same Exchange server are NOT affected.
PLATFORM: Exchange Server 2003 SP2.
PROBLEM: User A creates an event into a shared Outlook calendar. User B sees it 1 hour off. **HOWEVER**, if User B creates the event, User A sees the correct time.
I verified that:
1) Time, date, and time zone are all correct on each PC, and both are set to automatically adjust for DST.
2) Time zone set within Outlook is correct on each PC, and both are set to adjust for DST.
Any clues on what the problem might be, or what to check next?
I do not believe the Time Zone patch for Exchange is our issue, since this problem is happening in December and January, long after Daylight Time ended in November-- and only 2 users in the company are affected.
USERS: Boss and Secretary share a calendar in Outlook and ARE affected. Other users sharing other calendars on the same Exchange server are NOT affected.
PLATFORM: Exchange Server 2003 SP2.
PROBLEM: User A creates an event into a shared Outlook calendar. User B sees it 1 hour off. **HOWEVER**, if User B creates the event, User A sees the correct time.
I verified that:
1) Time, date, and time zone are all correct on each PC, and both are set to automatically adjust for DST.
2) Time zone set within Outlook is correct on each PC, and both are set to adjust for DST.
Any clues on what the problem might be, or what to check next?
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Requesting this question be closed, since we won't have the opportunity to test the proposed solution.
However, it sounds like an update might be missing on one of the users Actual PC
here is a link to the latest dst Update Dec 2011
http://support.microsoft.com/kb/2633952
Install on both PCs and Check again.
I dont really see what version of Outlook the users are using
But make sure they have the latest Service Packs installed, as some address dst issues
Outlook 2003=SP3
Outlook 2007=SP3
Outlook 2010=SP1
Just in case may also pay to check that neigther PC is Syncing to a mobile device, which may be resetting the calendar time