lgottlieb45
asked on
Server networking problem
On our server 2003, the server can't ping the router or outside the router, just the workstations. Also it can't access the Internet. Workstations can access data on the server and ping the server (and everything else). Workstations can access Internet.
ASKER
The server DNS points to itself first, then the router. I added a third DNS server, the Comcast DNS server, to see if that would help, but it didn't. As for the firewall, there's only the one built-in. I've tried turning that off in the Control Panel. This all started when I replace the router.
how many nic cards does the server have ?
have you install routing and remote access?
have you check the windows firewall?
have you install routing and remote access?
have you check the windows firewall?
My guess is that you don't have a default gateway set, or it's set incorrectly. I've seen servers sometimes lose their default gateway settings. I don't know why (and to be honest, I've only seen it with 2008), but it can happen. If it does, the symptoms are exactly what you're describing.
ASKER
The server has only the NIC that's on the system board. The router has port forwarding to allow remote access to the server and to 3 workstations. I haven't further configured routing. On the server, the default gateway is the router. In the router, it's the one that Comcast gave me, and it must be right or the workstations wouldn't access the Internet.
What you want to be sure of - and maybe you are - is that the Gateway address you have for the workstations (which is working) is the same as the one you have the server pointing to. If you haven't checked that it's right, do.
open cmd on the server
ping something
and / or type ipconfig and copy and pase the resuts here
ping something
and / or type ipconfig and copy and pase the resuts here
ASKER
Can you point the server to the Router as first DNS, then on the command prompt run "nslookpup" then try to resolve google.com.
Let us know.
Let us know.
"nslookup" sorry for the typo.
1. can u ping 216.237.72.66 or from the server?
2 . can u trace the ip from the server? 216.237.72.66
you could go to the server management console to run the dns tab and check dns root hints
2 . can u trace the ip from the server? 216.237.72.66
you could go to the server management console to run the dns tab and check dns root hints
ASKER
Please hold until morning... no longer onsite.
Ping by IP address is a good thing to try next. You can also try pinging 8.8.8.8.
I recommend switching to 8.8.8.8 and 8.8.4.4 (google dns servers)
also try to ping and trace any external server
also try to ping and trace any external server
192.168.1.1 is the ip of your router ? can you ping that ?
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ASKER
As mentioned above, we replaced this server as it was deemed old and unreliable. So we were unable to find out whether any of the suggested solutions worked.
Do you have a firewall like ISA? Maybe the rules are blocking it.