Computer freezes when right click on destop item HP Probook 6450b

Almost every time I right click an icon on the desktop, my computer freezes and I must reboot.  When I check the task manager, nothing is stalled or taking up a lot of CPU.  I did google this and cant find an answer.

Has anyone had a similar problem?

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joylene6Asked:
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nobusCommented:
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joylene6Author Commented:
I am using a logitech M570 wireless trackball mouse
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edster9999Commented:
One item that is added to the right click menu on the desktop is to adjust your monitor settings and this is often updated by the graphics driver software.
First step - update that and reboot and test again.
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joylene6Author Commented:
update the graphics driver software... do I do that in the control panel?
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sjklein42Commented:
These problems are most likely caused by a bad context menu handler. A context menu handler is a shell extension handler that adds commands to an existing context menu (Example: cut, copy, paste, print, Scan with Norton etc). A poorly coded context menu handler may be causing any of the above symptoms. As context menu handlers can be added in different areas (file class, folder, allfilesystemobjects, HKCR\* registry keys), it's a difficult task for an end-user to pinpoint which shell extension is causing the problem.

Context menu handlers can load from any of these areas:

HKCR \*\shellex\contextmenuhandlers Files
HKCR\AllFileSystemObjects\shellex\ contextmenuhandlers Files and file folders
HKCR\Folder\shellex\contextmenuhandlers Folders
HKCR\Directory\shellex\contextmenuhandlers File Folders
HKCR\<ProgID>\shellex\contextmenuhandlers File class
HKCR\Directory\Background\shellex\ContextMenuHandlers Desktop

Please see this article for instructions on how to track down and disable the errant context menu handler:

http://windowsxp.mvps.org/slowrightclick.htm 
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joylene6Author Commented:
I will check the article... will consider the repair.
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joylene6Author Commented:
I ran the repair and it has not happened since. Thanks for all the great comments
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nobusCommented:
tx for the feedback - not sure why you accepted the other answer too ?  maybe it helped also?
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