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Unable to load certain web pages

Having a strange problem in our network.  Have about 15 users, all XP.  Windows SBS2003 server.  Just started noticing that certain websites, say siteground.com or elkgrove-laguna.net for example, are not loading.  They just time out.  The sites that don't work are the same on every computer.  I changed my computer to use Google's 8.8.8.8 DNS server and still no luck.  The sites work fine if I pull them up on my iPhone.  Any ideas on where to start looking?  Thanks.
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Jason92s
Asked:
Jason92s
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1 Solution
 
ZShaverCommented:
can u post pings, traceroutes, etc?
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Jason92sAuthor Commented:
H:\>ping www.elkgrove-laguna.net

Pinging elkgrove-laguna.net [184.154.226.10] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

H:\>ping www.elkgrove-laguna.net

Pinging elkgrove-laguna.net [184.154.226.10] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 184.154.226.10:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

H:\>tracert www.elkgrove-laguna.net

Tracing route to elkgrove-laguna.net [184.154.226.10]
over a maximum of 30 hops:

  1    40 ms    40 ms    40 ms  Our Server IP
  2    42 ms    41 ms    41 ms  dist1-vlan60.scrm01.pbi.net [64.171.152.130]
  3    41 ms    40 ms    40 ms  151.164.93.212
  4    57 ms    44 ms    43 ms  ppp-151-164-52-233.rcsntx.swbell.net [151.164.52
.233]
  5    49 ms    44 ms    47 ms  asn4436-nlayer.pxpaca.sbcglobal.net [151.164.46.
70]
  6   261 ms    45 ms    44 ms  ae0-80g.cr1.pao1.us.nlayer.net [69.22.153.18]
  7    45 ms    48 ms    45 ms  ae1-60g.cr1.sfo1.us.nlayer.net [69.22.143.169]
  8    59 ms    60 ms    76 ms  xe-0-0-3.cr1.slc1.us.nlayer.net [69.22.142.96]
  9    93 ms   108 ms    91 ms  xe-5-2-0.cr1.ord1.us.nlayer.net [69.22.142.101]

 10     *        *        *     Request timed out.
 11

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Jason92sAuthor Commented:
Here's another site:

H:\>ping www.rogershomes.net

Pinging rogershomes.net [184.154.233.12] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.



H:\>tracert rogershomes.net

Tracing route to rogershomes.net [184.154.233.12]
over a maximum of 30 hops:

  1    40 ms    46 ms    41 ms  Our Server IP
  2    43 ms    40 ms    41 ms  dist1-vlan60.scrm01.pbi.net [64.171.152.130]
  3    41 ms    40 ms    40 ms  151.164.41.106
  4    43 ms    43 ms    43 ms  ppp-151-164-52-133.rcsntx.swbell.net [151.164.52
.133]
  5    66 ms    44 ms    45 ms  asn4436-nlayer.pxpaca.sbcglobal.net [151.164.251
.34]
  6    44 ms    43 ms    43 ms  ae0-80g.cr1.pao1.us.nlayer.net [69.22.153.18]
  7    45 ms    44 ms    47 ms  ae1-60g.cr1.sfo1.us.nlayer.net [69.22.143.169]
  8    60 ms    59 ms    60 ms  xe-0-0-3.cr1.slc1.us.nlayer.net [69.22.142.96]
  9    92 ms    91 ms    92 ms  xe-5-2-0.cr1.ord1.us.nlayer.net [69.22.142.101]

 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *
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ZShaverCommented:
I can ping it fine. I think it's a routing issue from nlayer onwards
I'd complain to nlayer.

My traceroutes go through above.net just fine

Tracing route to elkgrove-laguna.net [184.154.226.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  DD-WRT [158.95.236.10]
  2     9 ms     9 ms     9 ms  10.114.112.1
  3     8 ms     9 ms    11 ms  10.248.42.26
  4    10 ms    12 ms    10 ms  209.91.168.9
  5     *        *        *     Request timed out.
  6    13 ms    16 ms    15 ms  xe-5-3-0.tor10.ip4.tinet.net [173.241.130.133]
  7    56 ms    39 ms    42 ms  xe-11-3-0.nyc30.ip4.tinet.net [89.149.184.109]
  8    40 ms    41 ms    45 ms  so-5-0-2.pr2.lga1.us.above.net [213.200.66.206]
  9    48 ms    47 ms    47 ms  xe-4-1-0.cr2.lga5.us.above.net [64.125.30.209]
 10    71 ms    77 ms    73 ms  xe-0-2-0.cr2.ord2.us.above.net [64.125.27.33]
 11    74 ms    74 ms    73 ms  xe-2-1-0.mpr2.ord6.us.above.net [64.125.24.125]
 12    75 ms    73 ms    74 ms  64.125.28.45.available.above.net [64.125.28.45]
 13    71 ms    71 ms    72 ms  209.66.114.54.t00815-04.above.net [209.66.114.54]

 14     *        *        *     Request timed out.
 15    77 ms    75 ms    75 ms  ns1.siteground259.com [184.154.226.10]

Trace complete.





Tracing route to rogershomes.net [184.154.233.12]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  DD-WRT [158.95.236.10]
  2     8 ms     7 ms     9 ms  10.114.112.1
  3     9 ms     8 ms     9 ms  10.248.42.26
  4     9 ms     8 ms     9 ms  209.91.168.9
  5     *        *        *     Request timed out.
  6    15 ms    15 ms    37 ms  xe-5-3-0.tor10.ip4.tinet.net [173.241.130.133]
  7    78 ms    40 ms    39 ms  xe-11-3-0.nyc30.ip4.tinet.net [89.149.184.109]
  8    39 ms    39 ms    39 ms  so-5-0-2.pr2.lga1.us.above.net [213.200.66.206]
  9    43 ms    50 ms    45 ms  xe-4-1-0.cr2.lga5.us.above.net [64.125.30.209]
 10    73 ms    76 ms    72 ms  xe-0-2-0.cr2.ord2.us.above.net [64.125.27.33]
 11   103 ms    73 ms    73 ms  xe-2-1-0.mpr2.ord6.us.above.net [64.125.24.125]
 12    75 ms    73 ms    94 ms  64.125.28.45.available.above.net [64.125.28.45]
 13    71 ms   216 ms   227 ms  209.66.114.54.t00815-04.above.net [209.66.114.54]

 14    74 ms    73 ms    73 ms  ns1.siteground222.com [184.154.233.12]
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ZShaverCommented:
support@nlayer.net
(312) 698-4800, Option 2



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Jason92sAuthor Commented:
Thank you!
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