Adding User To AD Does Not Create Exchange Mailbox

Good Afternoon -

Even thought very familier with many server apps, I don't have much experience with Exchange.  Currently, I'm trying to resolve a couple of issues for a customer who's using Windows SBS 2003 (Exchange 2003) and have a couple of issues I need help with.  I was going to create 2 questions, but thought I'd just put them in one.

When I create a new AD user, I am prompted for which Exchange store to add their mailbox to, but it is never created.  I know that sometimes it takes a while, but it's been 48 hours.  I even went as far as opening an existing user in AD and comparing their settings to the new user.  They all match - even the new user's store is listed (SERVER/First Storage Group/Mailbox Store (SERVER)) - but in System Manager there is nothing listed for the user under Mailboxes (yes, there's only one store.)

Also - I've tried creating users when signed in as my admin user as well as the domain admin.  Both have same permissions anyways.

Any ideas or suggestions?  Thanks!
BzowKAsked:
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Glen KnightCommented:
You need to create the users using Server Management snap-in with SBS otherwise it will not complete all the required tasks.

Restarting the Recipient Uodate service may help in this scenario.
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mumbaiexpertsCommented:
Hi,May be RSG(Recovery storage Storage) is also in mounted state.Please check it and dismount the RSG  and try to create the new user.
Thanks.
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Shivkumar SharmaOperations Delivery ManagerCommented:
Its simple you have to send an email to that new created user once for its mailbox to be created
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Shivkumar SharmaOperations Delivery ManagerCommented:
I faced this and so I am telling Its very simple you have to send an email to that new created user once for its mailbox to be created
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BzowKAuthor Commented:
Thanks -

Just tried to send an email to the user.Unfortunatly, I received the bounceback below:

173.162.x.x does not like recipient.
Remote host said: 550 5.7.1 No mail accepted from China Giving up on 173.162.x.x.

By the way...  I have another question open about Exchange for a different issue here.  

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_27523858.html

Any Ideas?
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Alan HardistyCo-OwnerCommented:
You need to have a read of the following MS article:

http://support.microsoft.com/kb/822794
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BzowKAuthor Commented:
Okay -

After being asked to review the article: http://support.microsoft.com/kb/822794 - I have the below info...

I enabled logging and have some results, but don't really know where to go from there.  Below is a paste of two of the event logs I copied. The domain does appear - i just changed it for security.  Also - there were two receipient update services.  Once for the domain and one for enterprise.  Is there supposed to be two (screenshot)

Event: 8011

Searching directory server.2mt.com at base 'DC=domain,DC=com' using filter '(&(USNChanged>=553132)(uSNChanged<=553131)((objectclass=*)))' and requesting attributes distinguishedName; objectGUID; LegacyExchangeDN; msExchADCGlobalNames; ObjectSID; ObjectClass; objectCategory; displayName; msExchHideFromAddressLists; hideDLMembership; ntsecuritydescriptor; showInAdvancedViewOnly; msExchALObjectVersion; showInAddressBook; msExchPolicyEnabled; givenName; sn; cn; mailNickname; targetAddress; initials; proxyAddresses; mail; textEncodedORAddress; msExchHomeServerName; msExchExpansionServerName; msExchCustomProxyAddresses; msExchPoliciesIncluded; msExchPoliciesExcluded; replPropertyMetaData; replicatedObjectVersion; ReplicationSignature; WhenChanged; WhenCreated; USNchanged; USNcreated; ObjectVersion; isDeleted; homeMDB; homeMTA; msExchMailboxGuid; msExchMailboxSecurityDescriptor; msExchResourceGUID; UserAccountControl; msExchUserAccountControl.  

Event: 8012

Search of directory server.2mt.com at base 'CN=System Policies,CN=Domain,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=com' returned 0 objects.  

What do you suggest?  Thanks
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BzowKAuthor Commented:
Forgot screenshot
1.png
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Shivkumar SharmaOperations Delivery ManagerCommented:
OK Alan , Thank you for informing me, However just to let you know I was not asking for feedback but was asking for an uodate on their Question as to where it stands now , I shall refrain from it now onwards
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