Our Manager Laptop was attack by a a Fake Scam AV " System Check". The operating System in his Laptop is Windiws 7. I want to retrieve his File and reformat the unit but could not locate his Profile. I thought his porfile was deleted by the Virus. During my removal process, I run a Sophos AV and saw that his File is in the "Document and Settings" but could not access it since "Document and Settings" in WIndows 7 is equivalent to "USER". Is there a way to access his File that is located in "Document and Settings" in Windows 7 environment while Im still cleaning his Unit?
I will create another question in removing the Fake Security Application Virus "System Check"