New motherboard IDE issues

I am building a new system using as Asus P8H67-M PRO/CSM motherboard, and encountering some frustration with configuration of IDE drives.  Aside from SATA drives, I have two IDE hard drives, one IDE CD-RW and one IDE DVD-RW which I would like to use.  The motherboard has one IDE controller, which I have connected to one hard drive and the DVD-RW.  In order to connect the second IDE hard drive and the CD-RW, I installed a Koutech PIR133 PCI IDE Controller in one of the legacy PCI slots. This card has two IDE controllers.  I have encountered the following issues...  1) No drive connected to this controller is recognized unless Windows is running.  So it is not possible to install Windows on one of those drives from the installation DVD, or to run a Windows startup repair on a drive connected to that controller.  2) If any drive (not even the system drive) is connected to that controller, Windows 7 freezes as the four-colored logo is appearing.  However, once Windows is running, Device Manager recognizes this card, and the drives connected to it are accessible.  I wonder if there is a way to work around these issues, or a better way to add a second IDE controller?
ddantesAsked:
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ZShaverCommented:
First of all, ensure that the jumpers on your drive are set to auto or that one drive per channel is set to master and the other drive slave.

Also, in order to install windows to one of these drives on the second controller, you need a driver diskette to load the drivers during install.

To solve windows freezing, make sure that the card is fully inserted and make sure that you have the most up to date driver installed for the chip on the card, I look for the latest driver for the chip, and not necessarily from the card manufacturer.

If it's still freezing after this, even in another system, I would assume the card is defective.
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Kent DyerIT Security Analyst SeniorCommented:
With the IDE, are you using CS (Cable Select) or Master/Slave Configuration.  If memory serves, you will do better with Master/Slave..  I would also check for BIOS Updates, driver updates as needed for this new motherboard.

HTH,

Kent
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ddantesAuthor Commented:
Thank you for your comments.  I am using jumpers for "master with slave present" and "slave" on the respective drives.  I'll look for a bios update and a new driver for the chip on the card.
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ddantesAuthor Commented:
Updating both the BIOS and the driver for the PCI card appears to have solved this dilemma!
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Gary CaseRetiredCommented:
Add-in cards have to support a BIOS extension to be able to boot from them.   I don't believe the inexpensive Koutech card has this support.     If you want boot support, try this one:
http://www.newegg.com/Product/Product.aspx?Item=N82E16816150026  ==>  although quite candidly I'd spend the money on two new SATA optical drives rather than the add-in card [Just get a pair of these if you want two drives:  http://www.newegg.com/Product/Product.aspx?Item=N82E16827106334

Note that it's also possible that the Koutech card is simply incompatible with the chipset on that motherboard.    I've seen a couple of PCI devices that will not work correctly with the Sandy Bridge chipset boards  [Interestingly, the other board I have in mind is a dual-tuner card which, like the Koutech, has two PCI devices on a single card (2 tuners vs 2 IDE channels)].     If that's the case, there's a chance that even the SIIG board won't work -- although that's less likely due to its BIOS support.
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Gary CaseRetiredCommented:
... I see you resolve it while I was writing the above :-)
Glad it's working.

How's the performance of the new system?
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ddantesAuthor Commented:
Hi Gary:  Thanks for your comment.  BTW,  under 32-bit Windows 7, with 4 GB RAM, the new system does not display the slide show transitions smoothly under Safari, and the virtual tour has some stuttering.  No visible improvement over the obsolete system.  But, under Windows 7 64-bit, with 8 GB RAM, the slide show is completely smooth under Safari.  There is still some hesitation during scrolling of the virtual tour.  I'll have to conclude that Safari has some core rendering issues which do not perform jQuery functions as well as other major browsers.  But I'm still jazzed about the new system!
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Gary CaseRetiredCommented:
I'm surprised at the rendering issues -- are the transitions smooth under IE and Firefox?

Also, do you have the latest Intel drivers for the HD3000 video?    What is the Windows Experience index for your video?    You should get ~ 6.3 or 6.4 based on very similar systems I've built.    But it was a lot lower until the drivers were updated.
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ddantesAuthor Commented:
The transitions are smooth under IE and Firefox, just as with my Pentium 4 system.  I haven't installed the latest drivers or checked the Windows Experience index, but I will take both of those steps and post again.
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ddantesAuthor Commented:
The Windows Experience index for video was 6.2 before, and 6.3 after updating the video driver.  I think there is a little improvement in the slide show after upgrading the driver.   The PCI IDE Controller is turning out to be difficult.  I didn't connect any boot drive to the controller card, but the devices which are connected weren't recognized under 64-bit Windows.  I flash updated the BIOS, and then the software, and now the drives are accessible.  However, the system now fails to boot 50% of the time, after the Silicon Graphics BIOS version is displayed on the screen.  I wonder if there is a setting in BIOS which I can adjust to obviate that?
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Gary CaseRetiredCommented:
Does the system work fine without the add-in PCI card installed?

... if so, quite candidly I'd just bite the bullet and replace the optical drives with SATA drives; and use the internal IDe controller for the two IDE hard drives.

Just for grins, have you looked at the transitions in Chrome?    Just curious if Safari is the only browswer with the issue.    I installed it on a somewhat older system, and see what you mean -- the "jumpiness" in both the slide show and the virtual tour is apparent ... yet both of these run very smoothly in both IE and Firefox (didn't try Chrome on that system).
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ddantesAuthor Commented:
Hi Gary.  Slide show transitions in Chrome are smooth.  I don't see the issue except with Safari.  And Safari improved with the latest release -- the fluttering was grosser in the earlier versions.

I will almost certainly get SATA drives, but I don't think I can attach the system IDE hard drive to the PCI-IDE controller because of the boot issue.  

I didn't realize there is no upgrade path from 32-bit to 64-bit Windows, so I installed both versions, and populating the 64-bit system with applications is going to take place over time.
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Gary CaseRetiredCommented:
Boot issue?    I thought that was when you had a drive connected to the add-in controller.

I'm talking about simply using the onboard IDE controller to connect the IDE hard drives to.    Does that not work?   [Be sure the drives are jumpered correctly.]
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ddantesAuthor Commented:
Sorry, I misunderstood.  The onboard IDE controller is fine.  The system boots normally without the PCI IDE controller card.  And it was fine before flashing the BIOS on that controller card.  I am contemplating returning it to Newegg.
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ddantesAuthor Commented:
Moving the PCI IDE controller to the other PCI slot seems to have eliminated the boot problem.  I wonder if that suggests a defective PCI slot.  Also, the system comes on frequently when the power supply rocker switch is turned on, without pressing the power button on the front panel.  Do you think the motherboard may have issues?
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Gary CaseRetiredCommented:
It's not all that unusual for PCI cards to be somewhat slot dependent -- changing the slot changes the interrupt associated with the card.    But the real question is whether or not there's a compatibility issue with the card -- that MAY be why you're having the soft power issue.

I'd take the PCI card out -- then see if you still have the soft power issue.    If so, then there's definitely an issue with the motherboard;   if not, then it's likely just a compatibility issue ... I'd just return the PCI card and buy a pair of SATA optical drives.
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ddantesAuthor Commented:
With the PCI IDE controller card in the new slot, the soft power issue is gone.   Thank you for your guidance.
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Gary CaseRetiredCommented:
Glad all's working well.     It's still strange that Safari has the rendering issue => the i5-2500K has FAR more "horsepower" than your old Pentium-4 (7476 on PassMark's CPUMark vs. 491 for a 3GHz P-IV) ... and the HD3000 graphics scores 437 on the G3D rating compared to 45 on your old GeForce FX 5200 and 300 on the GeForce 6800 you were contemplating.

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