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Hamid Reza MolahadiFlag for Canada

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An error was encountered while attempting to browse the contents of DAG

Hello everyone,
When I trying to expand and browse an Exchange 2010 Database Availability Group (DAG) in a backup exec selection list an error is encountered which I attached:


All agents install correctly,
Cluster Core Resources is set to Online mode,
One of Exchanges running on ESX and VMware Tools without VSS Support is installed on it and the other one is Physical,
Exchange Management Console is installed,
Network connectivity working with no errors.

Exchange Server 2010 SP1 running on Windows Server 2008 R2
Backup Exec 2010 R3 running on Windows Server 2008 R2    

 User generated image
Avatar of Hendrik Wiese
Hendrik Wiese
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Have you ensured that all nodes inside the DAG have the exact same agent version and build installed? And also ensured that the agent is started on each node?
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ASKER

Yes, I'm sure.
Any other suggestion HendrikWies?
Have a look at the following and let me know if it helps?

http://www.symantec.com/business/support/index?page=content&id=TECH129794
Thank you HendrikWies.
As I said Cluster Core Resources is set to Online mode, there is nothing wrong with Clustering!

Looking forward for your help
Have you also looked at this article. Probably you need to look at credentials.

http://www.symantec.com/business/support/index?page=content&id=TECH142542
Have you got any errors in your event log that is relevant to your issue?
Credentials just fine!
Unfortunately I couldn't find any relative log in event viewer :(
Hope you have also looked at the 3rd resolution mentioned about IPv6
prashant9885: I saw this article before and I try all solution they made. I don't know what to do!
Have you got the latest exchange rollup installed?
Rollup 6 for Exchange SP1 can be downloaded here: http://www.microsoft.com/download/en/details.aspx?id=27849
It must install on Media Server or Exchange?
Exchange :)
All your exchange boxes should be on the same rollup, so ensure that you install it on all your exchange boxes.
ok, installing...
Same error!
Guys, take a look at picture!
This is properties of DAG virtual node. what do you think?

 User generated image
Just check your Username and Password for the Agent and ensure that it is correct, because the image above clearly states that it can either not connect to the Backup Exec Agent either due to the machine not being accessible due to possible restrictions on the box or the credentials is incorrect and thus cannot connect.

Check your Backup Exec server for event logs and possible login failures from your exchange dag.

Hope this helps!!!
Cheers!!!
HendrikWiese, Would you please guide me step by step?
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sacshimpi
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