We help IT Professionals succeed at work.
Get Started

64 Bit print drivers on a 32 bit server

621 Views
Last Modified: 2012-05-12
I have read many helpful articles on this site, but I am still stumped...

I have been following article KB 2028992 from Microsoft and it has been very helpful in installing the 64 bit versions of the print drivers.

However, I am finding that if the name of the new 64 bit print driver is a little different than the name of the original 32 bit driver, the new 64 bit driver ends up listed on the server as an installed driver, but it does not get associated with the installed 32 bit printer already on the server.

The end result here is: when I go to the shared printer on the server from my workstation with 64 bit Windows 7 Pro, it says that the proper driver is not available.

I have tried several options to get the drivers to associate with the 32 bit printers on the server. However, the problem is that most of the HP printers I have do not have downloadable print driver packages: they are installed from the WIN 7 OS onto the win 7 workstation through the Windows update portion of the driver installer, and then loaded onto the print server through the Win 7 "Print Management Console" (PMC).

In most cases, I can get the driver to start installing, but it then says "Access Denied", and quits before finishing. I was only able to get one to install, and I'm not sure why that one worked and the others did not.

Thanks alot for your support!
Comment
Watch Question
Solutions Architect
CERTIFIED EXPERT
Top Expert 2016
Commented:
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE