Thunderbird / Android phone sync issues
I submitted this same question almost a year ago, have read countless online tech notes, and never got an answer on here.
I have three IMAP accounts on my phone and in Thunderbird. I receive the emails just fine in both software (K9 on my Android phone). I see the emails new when they come in.
I can open an unread email on my desktop (Thunderbird) and it appears as READ on my Android phone just fine. I can delete it in Thunderbird, and it deletes on my phone just fine. I can move the email to a storage folder on Thunderbird and it disappears from my Android phone K9.
When I do the reverse activity, nothing changes in Thunderbird and only after I exit Thunderbird and restart the software will it reflect the proper displaying of emails that came in.
For example, I may check my emails by my phone when I'm out of my office and even delete, move, or respond to them on my phone. But when I get back to my desktop, all of the emails appear as unread in my inbox, etc. Again, until I shut off Thunderbird and restart it, none of what I did with my IMAP accounts shows properly in Thunderbird.
I've just updated Thunderbird software again to the most recent release and also have deleted and recreated my IMAP accounts on Thunderbird multiple times.
Help!
I have three IMAP accounts on my phone and in Thunderbird. I receive the emails just fine in both software (K9 on my Android phone). I see the emails new when they come in.
I can open an unread email on my desktop (Thunderbird) and it appears as READ on my Android phone just fine. I can delete it in Thunderbird, and it deletes on my phone just fine. I can move the email to a storage folder on Thunderbird and it disappears from my Android phone K9.
When I do the reverse activity, nothing changes in Thunderbird and only after I exit Thunderbird and restart the software will it reflect the proper displaying of emails that came in.
For example, I may check my emails by my phone when I'm out of my office and even delete, move, or respond to them on my phone. But when I get back to my desktop, all of the emails appear as unread in my inbox, etc. Again, until I shut off Thunderbird and restart it, none of what I did with my IMAP accounts shows properly in Thunderbird.
I've just updated Thunderbird software again to the most recent release and also have deleted and recreated my IMAP accounts on Thunderbird multiple times.
Help!
ASKER
@ElrondCT
The moderators of this site deleted my question about this after 1 year because nobody answered it. So I just reposted it.
All of my accounts are for 1 minute.
The moderators of this site deleted my question about this after 1 year because nobody answered it. So I just reposted it.
All of my accounts are for 1 minute.
Who are the providers of the IMAP accounts? Gmail, Yahoo, ... ?
Has this ever worked for you, or have you always been in this situation?
Do I understand you to say that TB shows new mail correctly? So it's just that once the mail is received, it's not updating when you do something (read, delete) on your Android phone?
Have you checked what happens if you log onto the server website and view/delete messages? Does TB reflect that? Does the website reflect changes from the phone?
Has this ever worked for you, or have you always been in this situation?
Do I understand you to say that TB shows new mail correctly? So it's just that once the mail is received, it's not updating when you do something (read, delete) on your Android phone?
Have you checked what happens if you log onto the server website and view/delete messages? Does TB reflect that? Does the website reflect changes from the phone?
ASKER
@ElrondCT
I used to have Outlook and used IMAP there, but I didn't like how it hogged up my computer's resources, so I switched to TB and it has always had this issue.
IMAP is from my own domains. I have three domains with email from my server, but never had an IMAP issue until I switched to TB.
TB will always show NEW mail coming in. It marks it as read on my server and desktop as long as I"m reading it or moving the emails into folders while on my desktop. It's when I read on my webmail interface or my Android that it never updates on TB unless I reboot the software.
I used to have Outlook and used IMAP there, but I didn't like how it hogged up my computer's resources, so I switched to TB and it has always had this issue.
IMAP is from my own domains. I have three domains with email from my server, but never had an IMAP issue until I switched to TB.
TB will always show NEW mail coming in. It marks it as read on my server and desktop as long as I"m reading it or moving the emails into folders while on my desktop. It's when I read on my webmail interface or my Android that it never updates on TB unless I reboot the software.
Sorry I haven't gotten back to you sooner, but I'm struggling to provide useful help. In the Synchronization & Storage section of the account settings, what are the settings chosen? I would expect Keep Messages checked, and the first of each of the radiobutton sets.
ASKER
@ElrondCT
The settings are as you described.
The settings are as you described.
I'm sorry. I'm stymied. I can't find any settings that would drive the polling process to check for changes in the messages' state, which could therefore be changed. I don't know anything else to suggest.
ASKER
This is why my question from last year never closed. Nobody could figure out a solution. It's bizarre. It doesn't matter which computer I'm on. I've loaded Thunderbird on multiple computers and get the exact same issue.
ASKER CERTIFIED SOLUTION
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The most obvious thing to check is: How often are you set to check messages on the server? Tools menu, Account Settings, Server Settings, Check for new messages every x minutes. Is this checked? What's the time interval?