Gareth McKee
asked on
Install of .net 3.5 issue on Small Business Server 2008
Hi all,
I have a small business server 2008 SP2 and am trying to install .net 3.5 but am receiving the followng error.
Log Name: Application
Source: MsiInstaller
Date: 21/12/2011 15:01:59
Event ID: 1023
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: INTERNALSERVER2.Internal2. local
Description:
Product: Microsoft .NET Framework 3.5 - Update 'KB2418240' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\Microsoft .NET Framework 3.5-KB2418240_20111221_150 144836-Msi 0.txt.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1023</Event ID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2011-12-21T15: 01:59.000Z " />
<EventRecordID>11809124</E ventRecord ID>
<Channel>Application</Chan nel>
<Computer>INTERNALSERVER2. Internal2. local</Com puter>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data>Microsoft .NET Framework 3.5</Data>
<Data>KB2418240</Data>
<Data>1603</Data>
<Data>C:\Windows\TEMP\Micr osoft .NET Framework 3.5-KB2418240_20111221_150 144836-Msi 0.txt</Dat a>
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>7B3246433039394244 2D41433942 2D33334542 2D38303943 2D44333332 4531423237 4334307D20 7B44443146 383542412D 463946412D 343430312D 393130442D 3646333043 4335443436 37317D2031 363033</Bi nary>
</EventData>
</Event>
this issue has been going on for quite a while, below are the steps we have currently taken.
• Attempt general Microsoft Update.
o Some packages updated successfully, others failed
• Review of Update logs - failures have been going on since 13/01/10 - initial failure was .Net Framework 3.5 Family Update.
• Enable MSI logging (KB223300). New download of .net SP1 and retry installation manually.
• Win2008 SP2
o Not currently installed. Possibly required as part of this issue. Best practice requirement.
o Attempt install Win2008 SP2 - failed due to <5GB free on C: drive.
o Analyse disk usage.
o Move WSUS content and DB to D: drive. (WSUS tools to migrate content. MS SQL tools to disconnect and reconnect DB.)
o Install Win2008 SP2 - successful
• Retry .net 3.5 SP1 install - failed.
• Use links from MSDN to Powershell script designed to target this problem
o Script run
o Attempt .net 3.5 installation (from clean download). Failed.
• Set up remote access (restricted source IP).
• Use manual procedure from MSDN to apply Stebner .net cleanup tool
o Procedures apparently successful - log review shows multiple actions
o Stebner .net verification tool confirms clean .net 3.0 configuration
o Attempt .net 3.5 installation. Failed.
• Attempt Guyette/Zorelda procedure, including process checking and manual registry "Installer" review. Changes reflecting Windows 2008.
o Procedure fails at .net 3.5 installation fails.
The install log from the above App error log is attached.
any help greatly appreciated as we are getting close to just reinstalling the whole server - not fun.
thanks
gareth
Verbose-logging-started.doc
I have a small business server 2008 SP2 and am trying to install .net 3.5 but am receiving the followng error.
Log Name: Application
Source: MsiInstaller
Date: 21/12/2011 15:01:59
Event ID: 1023
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: INTERNALSERVER2.Internal2.
Description:
Product: Microsoft .NET Framework 3.5 - Update 'KB2418240' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\Microsoft .NET Framework 3.5-KB2418240_20111221_150
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1023</Event
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2011-12-21T15:
<EventRecordID>11809124</E
<Channel>Application</Chan
<Computer>INTERNALSERVER2.
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data>Microsoft .NET Framework 3.5</Data>
<Data>KB2418240</Data>
<Data>1603</Data>
<Data>C:\Windows\TEMP\Micr
<Data>(NULL)</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>7B3246433039394244
</EventData>
</Event>
this issue has been going on for quite a while, below are the steps we have currently taken.
• Attempt general Microsoft Update.
o Some packages updated successfully, others failed
• Review of Update logs - failures have been going on since 13/01/10 - initial failure was .Net Framework 3.5 Family Update.
• Enable MSI logging (KB223300). New download of .net SP1 and retry installation manually.
• Win2008 SP2
o Not currently installed. Possibly required as part of this issue. Best practice requirement.
o Attempt install Win2008 SP2 - failed due to <5GB free on C: drive.
o Analyse disk usage.
o Move WSUS content and DB to D: drive. (WSUS tools to migrate content. MS SQL tools to disconnect and reconnect DB.)
o Install Win2008 SP2 - successful
• Retry .net 3.5 SP1 install - failed.
• Use links from MSDN to Powershell script designed to target this problem
o Script run
o Attempt .net 3.5 installation (from clean download). Failed.
• Set up remote access (restricted source IP).
• Use manual procedure from MSDN to apply Stebner .net cleanup tool
o Procedures apparently successful - log review shows multiple actions
o Stebner .net verification tool confirms clean .net 3.0 configuration
o Attempt .net 3.5 installation. Failed.
• Attempt Guyette/Zorelda procedure, including process checking and manual registry "Installer" review. Changes reflecting Windows 2008.
o Procedure fails at .net 3.5 installation fails.
The install log from the above App error log is attached.
any help greatly appreciated as we are getting close to just reinstalling the whole server - not fun.
thanks
gareth
Verbose-logging-started.doc
ASKER
hi PGM,
thanks for the link.
I have tried the clean up tool and then to reinstall 3.5, I have received the following install error.
Description:
Microsoft .NET Framework 3.5 has encountered a problem during setup. Setup did not complete correctly.
Problem signature:
Problem Event Name: VisualStudio8Setup
Problem Signature 01: 14001
Problem Signature 02: 3.5.21022.08_ORCAS_X86_NET
Problem Signature 03: MC
Problem Signature 04: INST
Problem Signature 05: F
Problem Signature 06: CA_CSD_GREEN_INSTALL_amd64 _enu.36432 36F_FC70_
Problem Signature 07: 1719
Problem Signature 08: 1603
Problem Signature 09: -
Problem Signature 10: gencomp302,{12cd
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 2057
Additional information about the problem:
LCID: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
any thoughts?
thanks for the link.
I have tried the clean up tool and then to reinstall 3.5, I have received the following install error.
Description:
Microsoft .NET Framework 3.5 has encountered a problem during setup. Setup did not complete correctly.
Problem signature:
Problem Event Name: VisualStudio8Setup
Problem Signature 01: 14001
Problem Signature 02: 3.5.21022.08_ORCAS_X86_NET
Problem Signature 03: MC
Problem Signature 04: INST
Problem Signature 05: F
Problem Signature 06: CA_CSD_GREEN_INSTALL_amd64
Problem Signature 07: 1719
Problem Signature 08: 1603
Problem Signature 09: -
Problem Signature 10: gencomp302,{12cd
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 2057
Additional information about the problem:
LCID: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
any thoughts?
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http://blogs.msdn.com/b/astebner/archive/2005/04/08/406671.aspx