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djgoldberg

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Windows live Photo Gallery will not open

I have some one who is getting the following error when the try to open Windows LIve PhotoGallery:  0x80070015 Windows LIve Photo Gallery encountered an error loading WLXPhotoViewer.dll and cannot open.  This occurs when the user clicks on a picture to open it.  They can open Windows Live Photo Gallery and then open pictures from within it.  It was working until today.  Earlier the user installed Skype on the pc.  I have tried to repair the installation and also uninstall it and reinstall it.  But the error keeps occuring.  I have also uninstalled Skype but that has not helped.  The pc is running Windows 7 Premium 32 bit OS.  The version of WIndows LIve is 2011.

David
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cwstad2
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djgoldberg

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I saw this but did not try it as I had already  done a reinstall from the microsoft download center.  But that was to install the whole Microsoft Live package.  I chose just to install the Photo Viewer.  Might this be a different package?  I will give it a try.  Thanks
looks like it may be judging by the surprise of comment posted. good luck