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looking for Help Disk  & monitoring system

Last Modified: 2012-05-12
am looking for help disk & monitoring system which can include the following :

1. help disk ticketing
2.Assets (HW & SW ) inventory & alerts for license renewals
3. Auto discovery any equipment attached to my network
4. monitoring all my network devices (servers , routers , printers any equipment device )
5. configuration of   any device on the network , so i can log in to any device form the same tool to configure it

please help me to find the best
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