win 7 print spooler cannot start

win 7 print spooler has been stopping/starting on its own. now won't start, produces error 1297 "a privilege that the service requires to function does not exist..."
event id 7000.
jsgouldAsked:
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mrbrain646Commented:
I suspect a virus or malware on the system.
scan with malwarebytes or super antispyware free
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Run5kCommented:
It would also be a good idea to clear out the print spooler queue:

1. Open a command prompt with full admin privileges:  click on the Start orb, enter cmd in the Search field, right-click on the command prompt icon and select Run as administrator

2. Within the command prompt enter net stop spooler

3. Use Windows Explorer to navigate to %systemdrive%\Windows\System32\spool\printers\ and delete all of the files within that folder

4. Return to your elevated command prompt and enter net start spooler
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jsgouldAuthor Commented:
thanks for your help
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Run5kCommented:
Glad to help!
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mhonner1Commented:
thanks -this solved my problem
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Run5kCommented:
Good to hear!
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