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How do I fix this error in 2008 server R2 ?

Hello guys. I have a big issue trying to get service pack 1 to install on a server I have here.
I have the offline sp1 update windows6.1-KB976932-X64.exe but it fails. i've run the update readiness tool and it looks fine. I get the error though below when I try to install the sp1 update:

this is in system in event viewer:
Changes to an update(Package_for_KB976902) failed during Service Pack installation.
Identity: Package_for_KB976902~31bf3856ad364e35~amd64~~6.1.1.17514
Error Code: 0x8007000d
Target State: 7

can anyone help me on this?
thanks.

the CheckSUR.log looks like this:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2012-01-22 21:38

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 443
No errors detected
----------------------------------------------------

the CheckSUR.persist.log looks like this:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2012-01-22 21:38

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 443
No errors detected

SOLUTION

bignet

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Don

I would try the "Fix-it" here

http://support.microsoft.com/kb/2230957

linuxrox

ASKER

oh, i just saw this in the log as well:

2012-01-23 08:20:40, Info CBS SPI: Starting SP Installation
2012-01-23 08:20:40, Info CBS SPI: Deleting VSS snapshots
2012-01-23 08:20:40, Info CBS SPI: Deleting snapshots for volume: \\?\C:

2012-01-23 08:20:40, Info CBS SPI: Deleting VSS snapshot
2012-01-23 08:20:40, Info CBS SPI: Completed deleting VSS snapshots
2012-01-23 08:20:40, Error CBS SPI: (CreateSystemRestorePoint:1090)Failed to load srclient.dll GLE=0x7e
2012-01-23 08:20:40, Error CBS SPI: Failed creating system restore point. hr: 0x8007007e
2012-01-23 08:20:40, Info CBS SPI: Failed creating SR point. hr 0x8007007e
2012-01-23 08:20:40, Info CBS Session: 30202330_792318050 initialized by client SP Coordinater Engine.
2012-01-23 08:20:40, Info CBS Canonicalized file: C:\313a06ed1bb28114a555\11f3f11edf7bf6c40222\windows6.1-KB976902-X64.cab Target dir: C:\313a06ed1bb28114a555\11f3f11edf7bf6c40222 File: windows6.1-KB976902-X64.cab
2012-01-23 08:20:40, Info CBS SPI: Created path: C:\313a06ed1bb28114a555\11f3f11edf7bf6c40222\windows6.1-KB976902-X64.cab
2012-01-23 08:20:40, Error CBS SPI: (CSelfExpander::InternalExpandFile:382)Checksum of downloaded file (0x7b4ef6a3) does not match expected (0xaca82919) er=0xd
2012-01-23 08:20:40, Error CBS SPI: (CSelfExpander::ExpandFiles:227)Failed to internal expand file windows6.1-KB976902-X64.cab hr=0x8007000d
2012-01-23 08:20:40, Error CBS SPI: (CSPCInstallTask::Execute:882)Failed to expand Windows6.1-KB976902-x64.cab hr=0x8007000d
2012-01-23 08:20:40, Info CBS SPI: Reporting Failed package event
2012-01-23 08:20:40, Info CBS Session: 30202330_792318050 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]
2012-01-23 08:20:40, Error CBS SPI: (CSPInstall::Install:1583)Failed executing Install task hr=0x8007000d
2012-01-23 08:20:40, Info CBS SPI: Ending SP Installation
2012-01-23 08:20:40, Error CBS SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x8007000d
2012-01-23 08:20:40, Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x8007000d
2012-01-23 08:20:40, Info CBS SPI: Reporting Failed event
2012-01-23 08:20:42, Info CBS SPI: SPInstall terminating, return code 0xd
2012-01-23 08:20:42, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-01-23 08:20:42, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-01-23 08:20:43, Info CBS SPI: Deleting directory: C:\313a06ed1bb28114a555\11f3f11edf7bf6c40222. ret=2

Don

Run the fix-it that fixes registry permissions and try again

http:#a37480189

linuxrox

ASKER

ok, i ran the fix-it deal. i can't reboot the server right now but i will around 4:30 pm central after work. I can't take the system offline unfortunately due to running 7 virtual machines that are accessed all day.

Don

Sounds good, good luck

linuxrox

ASKER

dang. no dice. sp1 still won't install.

Don

another fix it to try

http://go.microsoft.com/?linkid=9643523

ASKER CERTIFIED SOLUTION

Don

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linuxrox

ASKER

dstewartjr, that fix doesn't apply to server 2008 r2 64 bit.

linuxrox

ASKER

Yup. I even did the inplace upgrade and that didn't even fix it. It's crazy. Upgrade advisor even says things are ok. Craziest thing I've seen in a long time.

linuxrox

ASKER

well guys, by some act of God I got SP1 installed. The bad news is that I've no clue as to how. i ran a couple fixes and rebooted and then downloaded AGAIN from microsoft the SP1 x64 r2 file and i had no hope that it would take but it did. I've no answer at all for why it went successfully but it did. I appreciate the assistance and recommendations and wish I could explain to everyone a procedure that worked but at this point i'm just excited and happy that it's working. Now i'm on to clustering and high availability. Thanks again guys!

SOLUTION

Mohamed Khairy

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linuxrox

ASKER

hey guys, i awarded everyone some points but just wanted to make it clear that none of these solutions really applied in my situation here and I still don't have a real reason to provide for why the SP finally installed.

thanks guys