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Windows 7 x64 Windows Update Fails - Code 800F0900 and Code 80073712

Windows update fails on two important updates. I have checked for malware and seem to ok there, I have run sfc /scannow to check integrity and all looks good. These seem to be .Net Framework updates. I've manually download these packages to install, but no dice.

Need some ideas please!

Jake

Run5k

Just to be thorough, try running the Windows 7 x64 System Update Readiness Tool:

http://www.microsoft.com/download/en/details.aspx?id=20858

jakestroud

ASKER

Tried that. It won't install.

jakestroud

ASKER

I've also tried an upgrade install from the recovery disk. It fails and says to restart the machine and choose to update the install files, which I've done....

Run5k

That's unfortunate. Next, it may be a good idea to run the Windows System File Checker utility to see if it can alleviate the problem. Open an elevated command prompt and enter the following:

sfc /scannow

http://support.microsoft.com/kb/929833

ded9

Upload checksur.log for analysis.

C:\Windows\\Logs\CBS\CheckSUR.log

Ded9

jakestroud

ASKER

Run5k,
I have run the sfc /scannow twice and it finds no problems.

ded9,
Log output is attached.
CheckSUR.log

jakestroud

ASKER

So it appears those packages are corrupt... Can I delete those packages from the install path and try to update again you think?

Jake

ded9

Right click on packages and manifest folder - security tab- make sure trusted installer has full control over these folder..after giving full access ...run system readiness tool ...restart computer and then upload the new checksur.log.

Ded9

ded9

Just an update its the servicing folder-

C:\Windows\servicing

make sure trusted installer has full control over this folder ...after giving full control ..run system readiness tool....reboot and then upload the log or try installing the .net framework update.

Ded9

jakestroud

ASKER

What is the manifest folder? Trusted Installed has full control for the entire \servicing directory and all it's contents. When I try installing the system readiness tool, it fails install.

Am I missing something in what you are saying?

Thanks,
Jake

ded9

You already tried upgrade install because of which o.s files might be corrupted.

Try repair install again and if you get an error then upload setuperr.log

http://www.sevenforums.com/tutorials/3413-repair-install.html

You need to do it from desktop.

After repair all updates will get installed.

Ded9

jakestroud

ASKER

Well, it's installing now. All I did was deleted the newest files from the c:\windows\servicing\packages dir.

Think those files were corrupt maybe?

jakestroud

ASKER

Spoke too soon! It started copying files and then gave me the error to restart and try the install again, making sure to download any updates to the install files (which I did).
setuperr.log

ded9

Setuperr points to a faulty driver ...go to C:\Windows\minidump and upload the latest dmp file here for analysis.

Ded9

jakestroud

ASKER

There is no minidump file in C:\Windows. Searched entire computer and can't find one either. Folder options have been changed to show hidden files/folders.

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ded9

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jakestroud

ASKER

Yeah, I'm going to have to do a new install.

I have an extra machine already installed and ready to go. Can I use USMT to move all the user's files and settings to the spare machine easily or is it just for during install?

ded9

You can use usmt..

Ded9

jakestroud

ASKER

THanks.