Elessar1
asked on
Windows 7 print spooler keeps stopping on certain documents
print spooler service keeps stopping on Windows 7 machine when an Adobe Illustrator file is sent to a networked printer but I can print text documents over and over and the spooler does not stop.
Event logs shows only that spooler service stopped unexpectedly. No malware found.
Event logs shows only that spooler service stopped unexpectedly. No malware found.
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SOLUTION
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1. Open a command prompt with full admin privileges: click on the Start orb, enter cmd in the Search field, right-click on the command prompt icon and select Run as administrator
2. Within the command prompt enter net stop spooler
3. Use Windows Explorer to navigate to %systemdrive%\Windows\Syst
4. Return to your elevated command prompt and enter net start spooler