troubleshooting Question

Task Microsoft Exchange Server - receiving Reported Error The message store has reached its maximum size

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jimjoseph asked on
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Dear Friends

I have an Exchange 2003 Server running on a Windows 2003 Server. I have a couple of user who have their mailbox setup as local PST on their machine. Some other users are connected  have an exchange mailbox.

Today, the users who have their PST set up locally receive the following error when they press end and receive " Task Microsoft Exchange Server- Receiving reported error (0x8004060C): The message store has reached it's maximum size. To reduce the amount of data in this message store, select some items that you no longer need and permanently delete them"

The users how use the mailbox directly from exchange do not receive this error. The PST of these users who are having error is not more that 15 MB. I recreated the OST file and still the same error. The prv1.edb size is 23 GB and the priv1.stm is 20 GB and and pub.edb is 35 MB. I don't see any error in the exchange logs.
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