troubleshooting Question

Stop message from going to Junk Email

Avatar of Midabije
Midabije asked on
7 Comments1 Solution232 ViewsLast Modified:
Every time a particular user gets and email from, it goes to their junk email box.   I have made sure the user was out of cached mode.   Gone to their junk email and marked it as safe.   I added it to safe sender list, and made sure it is not on the Blocked sender list.   I created a rule stating that anything that comes in to from that email address should go to the users inbox.

After all this, the email is still going to junk email.   Anyone have any other suggestions?

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