troubleshooting Question

Outlook 2007 not able to download the OAB after transitioning from Exchange 2003 to 2010

Avatar of Michael Sole
Michael Sole asked on
ExchangeOutlookWindows Server 2008
4 Comments4 Solutions1668 ViewsLast Modified:
We have transitioned from an Exchange 2003 to a 2010. We have moved our mailboxes. When a client from Outlook 2007 trys to download the OAB they get the following error:

Task 'Microsoft Exchange' reported error (0x80004005) : 'The operation failed.'


Trying to understand  what causing my issue I ran:

[PS] C:\Windows\system32>Get-OabVirtualDirectory | fl

Server                                              : EXCHANGE02
InternalUrl                                      : http://exchange02.contoso.local/OAB
InternalAuthenticationMethods   : {WindowsIntegrated}
ExternalUrl                                      : https://exchange01.contoso.net/OAB
ExternalAuthenticationMethods   : {WindowsIntegrated}
AdminDisplayName                        :
ExchangeVersion                            : 0.10 (14.0.100.0)
DistinguishedName                        : CN=OAB (Default Web Site),CN=HTTP,CN=Protocols,CN=EXCHANGE02,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=contoso,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=contoso,DC=local
Identity                                            : EXCHANGE02\OAB (Default Web Site)
Guid                                                 : 867e2924-006e-483f-8b04-f04d52ae9c5b
ObjectCategory                               : contoso.local/Configuration/Schema/ms-Exch-OAB-Virtual-Directory
ObjectClass                                      : {top, msExchVirtualDirectory, msExchOABVirtualDirectory}
WhenChanged                                 : 1/26/2012 5:00:58 PM
WhenCreated                                  : 1/26/2012 5:00:58 PM
WhenChangedUTC                         : 1/26/2012 10:00:58 PM
WhenCreatedUTC                            : 1/26/2012 10:00:58 PM
OrganizationId                               :
OriginatingServer                           : CONTOSOSERVER1.contoso.local
IsValid                                             : True

Then I tried to update the global address list and got this:

[PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList

Creating a new session for implicit remoting of "Get-GlobalAddressList" command...
WARNING: The recipient "contoso.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be updated.
WARNING: The recipient "contoso.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "contoso.local/Microsoft Exchange System Objects/Offline Address Book - \/o=contoso\/cn=addrlists\/cn=oabs\/cn=De" is invalid and couldn't be updated.
WARNING: The recipient "contoso.local/Microsoft Exchange System Objects/Offline Address Book - First Administrative Group"
 is invalid and couldn't be updated.
WARNING: The recipient "contoso.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - First
Administrative Group" is invalid and couldn't be updated.

The last two warnings reference "First Administrative Group" which is on our Exchange 2003 server which we have transitioned from. This server is still up and running. We thought we had move them to the 2010 server.

I am looking for some guidance

on what to do next and how to proceed in fixing this issue.
ASKER CERTIFIED SOLUTION
AhmedAliShaik

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