troubleshooting Question

Unwanted pages printing on HP color laserjet CP2025

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SchoemansFlag for Namibia asked on
Printers and ScannersWindows OS
5 Comments1 Solution2044 ViewsLast Modified:
i have an HP color laserjet CP2025... gave my serial number to HP and they've confirmed that this model is a CP2025dn... my printer struggles when it comes to double sited printing.
we've tried the following drivers but no avail: universal pcl 5/pcl 6 and postscript but no avail.
client decided to buy we still get the same problem.

note: we run windows 7 pro, 32 bit

problem: whenever we print a job,  a error message comes out before and a 2min delay after the job has completed another error message come out... error message: GET /DevMgmt/DiscoveryTree.xml HTTP /1.1. host 8080

this pages print even when one does a test page on the printer...  we have 5 of this printers in out network, others don't give the same error when doing double sited printing.

we thought it was the laptop itself but it doesn't do same when attaching the printer to another laptop... the rest of the laptops running windows 7  and some are running xp, they don't have this error.
please help on this issue... HP seems clueless.
or, is there a way i can completely remove the driver and copy it from another windows 7 pc?  the cd that came with the printer doesn't support win 7 but only xp... so, drivers had to be downloaded. printers are connected via usb cable.
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