troubleshooting Question

Create Cisco Ringtones for 7940 IP Phones

Avatar of mamelas
mamelasFlag for Greece asked on
NetworkingNetworking Hardware-OtherIP Telephony
10 Comments2 Solutions3323 ViewsLast Modified:
Dear Experts,

I would like to add more ringtones to my Cisco 7940 IP Phones.
I have also the Cisco Call Manager Express 2811.

The ringtone file should follow the below specifications:

Create a PCM file for each customized ring tone (one ring per file).
The PCM files must comply with the following format guidelines.

• Raw PCM (no header)
• 8000 samples per second
• 8 bits per sample
• uLaw compression
• Maximum ring size 16080 samples
• Minimum ring size 240 samples
• Number of samples in the ring must be evenly divisible by 240
• Ring should start and end at the zero crossing


I have used NCH WavePad Sound Editor which creates RAW files with
the below settings:

WavePad - Codec Settings
I have also found from a forum that 16080 samples (maximum ring size) are equal to 2.1sec of sound file.

I have send some ringtones with the above settings to our Cisco Technician and he informed me that the files are listed in the phones but when he tries to play them there is a “unavailiable” message..

Any help will be much appreciated

Best Regards,
mamelas
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 10 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros