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website error

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Last Modified: 2012-02-11
Hi Everyone,

I have a website the is working properly for 2 years.

Now some of my clients told me that they have an error after type our www.website.com (cannot be resolved)

Other website are working good only our website is unreachable. The country is Romania where clients cannot reach our website.

I have checked from other countries to reach it and it is working good.

Another thing, I have checked these clients computer and other websites are downloading internet is working properly.

Help me please how to search for an error.
Thanks
Comment
Watch Question

Can you confirm that the Domain Name is still live?  It may need to be renewed!

Author

Commented:
Yes it is alive. I can reach the website in my county and tested it in some other countries, also working fine.

Only our Romanian clients cannot reach it, and I don't know how to start solving the error.
They have proper internet connection, also tried other browsers etc.... and only our website cannot be reached.
if I type into the browser www.website.ro something is coming out from the website but with no background only some words from the menu.
Top Expert 2013

Commented:
Post a link to the site please.

Cd&
Well, even i was unable to browse the site. Can please confirm the same with hosting vendor.
Simple Geek from the '70s
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Distinguished Expert 2019
Commented:
This one is on us!
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Author

Commented:
i don't know but will ask them to fix it.
thanks

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