troubleshooting Question

Add new blackberry device to existing user in Blackberry Administration Service

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seven45 asked on
ExchangeBlackBerry ProgrammingBlackBerry
5 Comments1 Solution778 ViewsLast Modified:
Hi,

New to Blackberry---so help is obvioulsy much appreciated.
Have an existing user that had a blackberry 9300.  Remote User: They broke the device and got a new one.  

Remotely, how can I switch his account in the Blackberry Admin Service to point to the new phone so he can start receiving mail?  Please be detailed.
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