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Can I have some email as POP3 with present mail host with one email going to Microsoft hosted Exchange?

sexygeek
sexygeek asked
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Last Modified: 2012-06-21
My customer has been using Exchange with his present host but has been unhappy with problems and terrible customer service.  He asked me to migrate him to Microsoft's hosted Exchange.  I was planning the move when I realized that he still has a few POP3 accounts at the same host.  Someone told me that there's a way to setup and mxrecord so his email will direct to MS while the POP3 accounts are serviced as always.

Is there a way to do this,or does the customer need to choose between hosts?
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Are those POP3 accounts for the same domain as Exchange mailbox?
And YES, you can have 1 MS Exchange connection + 1 or more POP3 mailbox connections.... but be aware, that you need to configure MS Exchange mailbox FIRST, and other POP3 accounts later, othervise it will not work!

So, best way is to:
- create new Outlook profile
- configure MS Exchange with NEW host
- then add POP3 accounts from OLD host (...which might fill old PST if you wish)
....and MX records....sorry, I forgot:
If custmer's domain has now MX records for his domain configured to point to OLD host, he will need to change it to NEW host:

NOW:
IN MX 10  mail.oldhost.com

NEED TO CHANGE TO:
IN MX 10  mail.newhost.com

These changes are done in DNS zone of customer's domain.
I assume POP3 accounts have nothing to do with this domain, which is going to be moved to new host.

To avoid mail being lost, first sign-up with new host, then configure Outlook as I described one comment above, so Outlook will read NEW host. Then change DNS to use new MX records.
It might take 1 day for changes to propagate, but your client can read mail via Outlook Web Access this day to not miss mail, received by old host.

Author

Commented:
I don't think I explained myself very well.  Let me try it again...

Customer company has domain hosted as mydomain.com
Customer had all accounts as POP3 accounts but his host allows you to convert any POP3 account to Exchange.  
Customer asked me to convert his personal account to hosted Exchange.
(At this time, there was no mention of other accounts)

The problems encountered doing this conversion infuriated the customer (the host gave incorrect info about his Windows phone and various agents said they didn't really support Exchange.)

Customer then let  me know that he had a few more accounts for administrative assistants (he works from home so I never met anyone) and didn't want to pay for Exchange on each.

So I know how to setup an account with Microsoft's host, but I assume that when I change the MX record all email will be sent to MS.  Is there a way to only send one email account and leave the rest on the POP3 accounts?
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