troubleshooting Question

Microsoft Small Business Server 2008 Std

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WaynepreFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeSBSMicrosoft Server OS
15 Comments1 Solution1026 ViewsLast Modified:
Hi all,

I have a problem with one of my SBS server which we are having trouble to resolve. We have not been able to send or receive emails for the past 24 hours. This is due to the information store not being started and refusing to start.

I have  bunch of error messages in the application event log which are pasted below.

Does anyone know how to resolve this?

I have tried rebooting the server and the server would take approx 90 minutes to load up.
I am not onsite and therefore have to work remotely but it get a liitle more complicated because i am not able to dial into the server using remote desktop connection because the connection fails.

I have dialled into a users PC's and i am able to browse the network drives and i am able to view the event log and services by remote management.

I have had a user look at the server onsite and all it says is updating user settings.

Many thanks in advanced for your help with this.

Wayne

Process MAD.EXE (PID=2960). Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC). Look up the Lightweight Directory Access Protocol (LDAP) error code specified in the event description. To do this, use Microsoft Knowledge Base article 218185, "Microsoft LDAP Error Codes." Use the information in that article to learn more about the cause and resolution to this error. Use the Ping or PathPing command-line tools to test network connectivity to local domain controllers.

Process MAD.EXE (PID=2960). All Domain Controller Servers in use are not responding:

Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=2672). Topology discovery failed, error 0x80040a02 (DSC_E_NO_SUITABLE_CDC). Look up the Lightweight Directory Access Protocol (LDAP) error code specified in the event description. To do this, use Microsoft Knowledge Base article 218185, "Microsoft LDAP Error Codes." Use the information in that article to learn more about the cause and resolution to this error. Use the Ping or PathPing command-line tools to test network connectivity to local domain controllers.

Unhandled Exception "The Exchange Topology service on server localhost did not return a suitable domain controller."
Stack Trace:    at Microsoft.Exchange.Data.Directory.DSAccessTopologyProvider.GetConfigDCInfo(Boolean throwOnFailure)
   at Microsoft.Exchange.Data.Directory.TopologyProvider.PopulateConfigNamingContexts()
   at Microsoft.Exchange.Data.Directory.TopologyProvider.GetConfigurationNamingContext()
   at Microsoft.Exchange.Data.Directory.ADSession.GetConnection(String preferredServer, Boolean isWriteOperation, Boolean isNotifyOperation, ADObjectId& rootId)
   at Microsoft.Exchange.Data.Directory.ADGenericReader.GetNextResultCollection(Type controlType, DirectoryControl& responseControl)
   at Microsoft.Exchange.Data.Directory.ADPagedReader`1.GetNextResultCollection()
   at Microsoft.Exchange.Data.Directory.ADPagedReader`1.GetNextPage()
   at Microsoft.Exchange.Data.Directory.ADPagedReader`1.<GetEnumerator>d__0.MoveNext()
   at Microsoft.Exchange.Autodiscover.Providers.Outlook.OutlookAutoDiscoverProvider.SimpleConfigCache`2.Freshen(ADSystemConfigurationSession session)
   at Microsoft.Exchange.Autodiscover.Providers.Outlook.OutlookAutoDiscoverProvider.UpdateCacheCallback(Object stateInfo)

Process MSExchangeFDS.exe (PID=3544). Temporarily unable to connect to Active Directory to read configuration data for object DialPlan (The Exchange Topology service on server localhost did not return a suitable domain controller.). Will wait for 60 seconds and retry.

Process MSExchangeFDS.exe (PID=3544). Temporarily unable to connect to Active Directory to read configuration data for object OAB (The Exchange Topology service on server localhost did not return a suitable domain controller.). Will wait for 60 seconds and retry.

Process MSExchangeFDS.exe (PID=3544). Temporarily unable to connect to Active Directory to read configuration data for object DialPlan (The Exchange Topology service on server localhost did not return a suitable domain controller.). Will wait for 60 seconds and retry.
ASKER CERTIFIED SOLUTION
Waynepre

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