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User can't see retention policy tag

jtd1
jtd1 asked
on
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Last Modified: 2012-02-10
On-premises Exchange 2010 SP1. (not Office 365)

I have created a new Retention Policy Tag (Personal Folder, Move to archive after 6 months)

I have added that tag to the Default Archive and Retention Policy.

When I log on using OWA to a users mailbox who is using this default policy, I don't see the newly created tag as a selectable option under his Archive Policy dropdown options.

Does it take time for these newly created tags to become viewable/selectable ?

I have looked on both his INBOX and created a new top level folder and the option is not there either.

Please help !  Alto please don't point me to the 2 or 3 basic docs available from Microsoft.  The verbiage and logic in those documents is horrible at best.

Thanks
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To speed up the policy propagation to a mailbox –
Start-ManagedFolderAssistant –Identity email@domain.com

Author

Commented:
Would that not also trigger the actual archive to start as well  ?  

Without that command, knowing that my two MFA parameters are both set to 1 day, when would the user see the options ?
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Author

Commented:
Thank you, that worked perfectly !

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