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SBS 2003 - User Name Change, Married

howmad2 asked
Last Modified: 2012-02-14
How can I change a users name, login and email address... Keep the old email address for a while... and have their workstation profile continue to work...   Thanks
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As with above, add the new email address to the email addresses list for the user.  You can amend login and Surname details too.  You can choose which will be the primary/default email address for the user (i'm assuming this will be the new address).

However, and i have been here before, i would advise that you leave the profile name and path alone.  If you do change it, you would have to migrate one profile to another and this is rarely tidy.

Hope this helps,


FYI I'm using SBS2003.  In ADUC, I changed the name info on the General and Account Tab to married name.  By the time I got to the Email Address tab, the Primary was set to SMTP NewUserName@Domain.com and the "smtp oldusername@domain.com" was gone.  The last smtp entry that remained was OldUserName@domain.local.  Upon testing, I can login from a workstation on the domain using the NewUserName;  I can open Outlook, however the Mailbox name is the old name.  

Also,  now when I try to send email out to  - Recipient@OutsideDomain.com I'm getting>>>
"<Recipient@OutsideDomain.com on 2/13/2012. The e-mail address could not be found.  Perhaps the recipient moved to a different e-mail organization, or there was a mistake in the address.  Check the address and try again.  <Domain.com #5.1.0 <NewUserName@Domain.com>: Sender address rejected: Unknown in relay recipient table>

When I try send an email from outside to the original email address its fine, but when I send to the new new email address - I get Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      2/13/2012 4:39 PM

The following recipient(s) could not be reached:

      'NewUserName@domain.com' on 2/13/2012 4:39 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            <OutSideDomain.com #5.7.1 smtp;550 5.7.1 <NewUserName@Domain.com>: Relay access denied.>

At this point I have the following on the email address tab...
 - smtp NewUserName@domain.com - set as primary
 - smtp NewUserName@domain.local
 - smtp OldUserName@domain.com
 - smtp OldUserName@domain.local
I also unchecked Automatically update e-mail addresses based on recipient policy  

Thank You,


It took a little time (or maybe it was the workstation reboot) but mail started going out, Outlook in cache mode connected to Exchange and I could log into OWA.

Thank You.


Thanks for all your help
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