troubleshooting Question

Terminal Server not allowing remote desktop login.

Avatar of Timbobaloba
Timbobaloba asked on
Microsoft Legacy OS
6 Comments1 Solution480 ViewsLast Modified:
A production 2008 server that has been running fine for a year suddenly does not users login. It looks like its going to login, then they get kicked out. I have tried rebooting it.

When I try to connect using logmein, it bluescreens.
I do not have physical access to it, so I got someone to install Teamviewer as a service.
I can only access it through Teamviewer.

Inspection of the event logs shows that the following services did not start.
KLIF (Kaspersky)

I have uninstalled Kaspersky.
The Server service will not start - its gives a dependancy error.
The srvnet service will not start - I get an System error 5 has occurred.  Access is denied

I cannot take ownership or view the security settings of the associated .sys files in system32/drivers.

I am currently running sfc /scannow

Any ideas?

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