Timbobaloba
asked on
Terminal Server not allowing remote desktop login.
A production 2008 server that has been running fine for a year suddenly does not users login. It looks like its going to login, then they get kicked out. I have tried rebooting it.
When I try to connect using logmein, it bluescreens.
I do not have physical access to it, so I got someone to install Teamviewer as a service.
I can only access it through Teamviewer.
Inspection of the event logs shows that the following services did not start.
KLIF (Kaspersky)
Server
srv
srv2
srvnet
I have uninstalled Kaspersky.
The Server service will not start - its gives a dependancy error.
The srvnet service will not start - I get an System error 5 has occurred. Access is denied
I cannot take ownership or view the security settings of the associated .sys files in system32/drivers.
I am currently running sfc /scannow
Any ideas?
When I try to connect using logmein, it bluescreens.
I do not have physical access to it, so I got someone to install Teamviewer as a service.
I can only access it through Teamviewer.
Inspection of the event logs shows that the following services did not start.
KLIF (Kaspersky)
Server
srv
srv2
srvnet
I have uninstalled Kaspersky.
The Server service will not start - its gives a dependancy error.
The srvnet service will not start - I get an System error 5 has occurred. Access is denied
I cannot take ownership or view the security settings of the associated .sys files in system32/drivers.
I am currently running sfc /scannow
Any ideas?
ASKER
As far as I know, nothing has changed.
The sfc found nothing.
The sfc found nothing.
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firewall an issue? did a local GPO get set?
Interesting. I have seen that with some hotfix installations. I am glad you found the root issue.
ASKER
That was weird.
I say this as I have seen blue screens when connecting remotely in the past, but it was usually the combination of the wrong software on the server. It is most times an anti-virus program and backup software combination or I saw this one time with NetWare client. If the server service and others are not starting, you need to resolve those issues, though, before looking at anything else; therefore, if you can pinpoint an exact change in the landscape to backout, I would do so then follow normal troubleshooting scripts if the problem continues.
Regards,
KEvin