troubleshooting Question

SBS 2008 - PTR Record

Avatar of Amiruk
Amiruk asked on
Windows 8Microsoft Legacy OS
5 Comments1 Solution1176 ViewsLast Modified:
i would appreciate any help !

ip address being black listed for sending spam out. clean the server properly .
now its being filter by
when  try the removal policy this is what we get :

Reverse DNS (PTR) exists and claimes to be:
Forward DNS for is:

WARNING: Forward-DNS does NOT match Reverse-DNS.
Please request your Admin or Provider to fix this.

domain hosted by (checked the Mx record on Cpanel,everything's fine)
static IP address is from BT
mails are going out thought BT.

everything's perfect apart from when we check the reverse lookup : PTR shows

we don't know where this come from and don't know how to change it as BT don't have any knowledge what so ever.

Larry Struckmeyer MVP

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