troubleshooting Question

Logmein backup completed with VSS Error

Avatar of jeffschick
jeffschickFlag for United States of America asked on
Windows Server 2003Storage Software
5 Comments1 Solution1008 ViewsLast Modified:
Hello,
I keep getting logmein backup errors which say:  Error occured when trying initialize the VSS client (The "VSS" or "SwPrv" Windows built in services has stopped. Please start these by "net start VSS" or "net start SwPrv".).
Then, the backup proceeds to skip any files affected by the error (which are the files I need to backup). It appears that the problem only occurs if someone forgets to log out of their computer for the night, and leaves our database open; however, before this error began appearing, even if someone left their computer on and all files open, the log mein backup client would still be able to backup open files. Is there a way to reinstall the VSS client, or to fix it?
Thank you!
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