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w32 blaster worm

I have a computer that has a w32 blaster worm on it but I cant find any tools to get rid of it
its a windows xp and it keeps coming up with an internet secutiy warning error message.

i cant ope any applications because it displays a security warning and then expects me to activate internet secutiry to protect my machine.

I contacted symantec as i use v 11 on the network and they told me to download a tool to remove however, thet provided me with a tool that was not suitable to my network it was for use on novell netware and im using server 2008

can anyone help, please

sadman001

You have a rogue security program.Install anti-malware software and remove the rogue anti-virus program from your computer properly.

For more info visit the link below:
http://www.techyv.com/questions/cannot-start-application-after-installing-program

LBC

ASKER

I have tried this in safe mode , i looked at the registry but no enteries exist for any virus.

i logged into my profile on the network and its fine i dont see the security warning it only appears on my colleagues profile.
when i try to access anything on her profile i cant as it stops me from doing anything.

each time i boot into her profile symantec pops up with a window saying 'tamper protection alerts - blocked' I managed to login into the management console in symantec and uncheck the tamper protection alert to prevent future attacks.

i am puzzeled because i cant do anything to remove this from my colleagues profile and i dont want to resort to formatting the machine .

LBC

ASKER

i found the name of the spyware its called internet security 2012 virus - apparently it is a fake

ASKER CERTIFIED SOLUTION

rpggamergirl

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LBC

ASKER

brilliant answer - applied & god rid - thanks

rpggamergirl

No problem, thanks.