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New Exchange 2010 Server, Read inbox items showing as unread on Iphones

justingrantiv
on
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Last Modified: 2012-03-31
We just installed our first Exchange 2010 server.  While i am able to get email on the IPhone or other windows device.  They all show items read from the users desktop outlook application as UNread on the iphone until you actually open them on the IPhone.

If you open them on the IPhone they show read on the IPhone but UNread in Outlook on the desktop.  

No event log errors etc...
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hecgomrecNetwork Administrator
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Commented:
This sounds like you have configured your server as a POP account instead of using ActiveSync, therefore your device is not sync with your mailbox as you are creating a brand new copy of your messages to your phone everytime they are pushed in.
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Author of the Year 2010
Top Expert 2010

Commented:
Can you make sure you have an ActiveSync account configured on your phone.  Sounds like you are using POP3 or IMAP.

See my guide here on how to configure your phone properly: https://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_3211-Configure-iPhone-for-use-with-Exchange-Server.html
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Commented:
who knows what it was after a couple of days it resolved itself
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