Taxi Reservation Form
I have a client, a taxi company, who have been using a simple form that their customers can go on line and fill out to reserve a taxi. The customer goes to the website completes the form, the dispatcher gets the form in an email and sends out a taxi. They want to be able to have an auto-reply sent back to the customer confirming that they got the form. I think the only way to do it would be to create an auto-reply that would send a confirmation to the customer that the form was send, but I don't know of any way to send an auto reply confirming that an actual person read the form and was sending a taxi. Am I correct?
Second part - they also want to be able to build a customer database by storing all of the information whenever someone completes the form requesting a taxi.
The form I am using can store that information (all the info) in a mySql database, but I'm pretty clueless as to how they would then access that database info as a customer database. I also wonder about storing their information without telling the customer - but I guess in this day and age once you fill out a form you are probably put on a list somewhere!
Can anyone help me with these two questions? Thanks!
Second part - they also want to be able to build a customer database by storing all of the information whenever someone completes the form requesting a taxi.
The form I am using can store that information (all the info) in a mySql database, but I'm pretty clueless as to how they would then access that database info as a customer database. I also wonder about storing their information without telling the customer - but I guess in this day and age once you fill out a form you are probably put on a list somewhere!
Can anyone help me with these two questions? Thanks!
ASKER
"It wouldn't be an auto-reply. The dispatcher would have a button on the screen and would hit it once the taxi is dispatched. The button sends off an email based on the email address entered in the form."----That sounds like a good idea. How would I accomplish this?
I'm not very experienced in creating a web to pull info from a database. Could you point me to a tutorial that would give me more details?
Here is a link to the site where the form is working right now: http://www.musiccitycab.com/reservations.html
Thanks!
I'm not very experienced in creating a web to pull info from a database. Could you point me to a tutorial that would give me more details?
Here is a link to the site where the form is working right now: http://www.musiccitycab.com/reservations.html
Thanks!
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it may be better to send a sms or mms I am researching that now be back soon
>> form and was sending a taxi. Am I correct?
It wouldn't be an auto-reply. The dispatcher would have a button on the screen and would hit it once the taxi is dispatched. The button sends off an email based on the email address entered in the form.
>> but I'm pretty clueless as to how they would then access that database info as a customer
>> database
Once it's in a database you can query it and pull out whatever information you need, export it, etc. You could even build a web app that does all of this.
>> also wonder about storing their information without telling the customer
They should clearly state in a privacy policy what they do and do not do with customer data. Not doing so is unethical at best.