We help IT Professionals succeed at work.

FAN failure on CPU

jsarinana
jsarinana asked
on
2,537 Views
Last Modified: 2012-02-15
I have a Xeon 2.80GHz Socket 604 mPGA, the fan is making noise and hangs up so I’d like to replace it before it goes out. It runs on a H.P. Proliant ML330 server.

I ended up purchasing a fan from a third party since HP does not carry any longer.
Now that I have the new fan installed and is running the serve beeps and gives me a message that it's going to "system shutdown" and was initiated by "NT AUTHORITY\SYSTEM" "HP Proliant system shutdown service system is too hot or has lost cooling"

I went into HP System Management and under cooling and Temperature I see
FAN CPU has a failed status. Also when booting up it sometimes stops and gives me a message: G11 FAN 1 Failure detected fan zone CPU. I assume the BIOS does know the fan is working ok so I tried disconnecting power and holding down the power button to try and reset BIOS but this did not work. I tried a F9, F10 and F12 none give me any clues on fan. Any suggestions?
Comment
Watch Question

Does the new fan have the same wires and use the same connection as the old fan?
jsarinanaI.T. Manager

Author

Commented:
YES
The wires are in the same order?
Does the new fan spin?

It seem like the fan may not be compatible with the system.
Any details on the old fan?

You may need to get a second hand fan from an old HP server.

Another thought do you have a fan from another hp system similar in size that you can plug in to test? a newer fan from HP may work.

Regards

Gordon
The new fan probably has a different rpm range so its being read as failing. Seen this allot on Dell servers with 3rd party fans.
This one is on us!
(Get your first solution completely free - no credit card required)
UNLOCK SOLUTION
jsarinanaI.T. Manager

Author

Commented:
Thanks senthili_kumar
It's a ML330 G3
Xeon 2.8GHz Bus 133.3MHz, L1 data, Level 2 512KB
I see a possable replacement #317833-B21 http://www.globalonetechnology.com/Intel_Xeon_2_80_GHz_512KB_Processor_Option_Kit_p/317823-B21_new.htm I'm trying to contact them but there is no phone number and their live chat is not working. I want to try and confirm with them. Can you take a look and see if you agree that I can use this as a replacement? I would just purchase the fan but instead I find the whole chip and all which maybe my best option at this point.
thanks
jsarinanaI.T. Manager

Author

Commented:
Ordered my part Thanks

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.