troubleshooting Question

Switching old Blackberry to new Blackberry (BB Enterprise Server)

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JPBI asked on
SmartphonesBlackBerryIT Administration
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I'm setting up a new blackberry for a user that is using an older model blackberry. I need to make sure to replicate his current device information, contacts, settings, e-mails, etc. onto his new device. I plan on doing this via Blackberry Desktop Manager.

He is currently configured on our company's blackberry enterprise server and I am wondering what I will need to do to setup his new device on the enterprise server in order to enable company e-mail use, etc. I've never gone through this process with a blackberry before. Once I get the new phone activated and configured, will I just need to treat it as a new device and run a "new device" setup in the Blackberry Manager software on the server?

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