We have SBS 2011 using Exchange 2010 to host our email. We have three users: firstname.lastname@example.org, email@example.com, and firstname.lastname@example.org who all use their own email addresses on the domain. Then we have one mailbox named email@example.com. Each user is using Outlook 2010 to connect to their own mailbox, but in the account settings in Outlook, they are each set up to firstname.lastname@example.org as well. I set this up in the Account Settings > Server Settings > More Settings > Advanced tab > Add and entered the info mailbox.
The info mailbox shows up fine under each user's Outlook profile as a another mailbox. The problem is that if someone receives an email to email@example.com, if they delete an info@ email or reply to an info@ email, the deleted/sent email shows up under the user's individual mailbox, not under the info@ mailbox.
Is there a way to get around that?