troubleshooting Question

SBS 2003 RDC & RWW Not Working

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mcolonasFlag for United States of America asked on
Windows Server 2003SBS
6 Comments3 Solutions631 ViewsLast Modified:
I have an SBS 2003 R2 server/network and recently am unable to access the server/network either via RDC and/or RWW. I've not experienced this problem before and know it has to be something basic - which I am missing. My concern right now is the RDC as I think once I fix that issue, hopefully the RWW will follow suit.

When I try to use RDC I get the usual message 'Remote Desk can't connect to the remote computer for one of these reasons:
1)  Remote access to the server is not enabled.
2)  The remote computer is turned off.
3)  The remote computer is not available on the network.
Make sure the remote computer is turned on and connected to the network.

I went to the System icon in control panel and verified that the server is enabled for RDC - all SBS Remote Operators.

I checked and insured that the server is on, connected to the internet, can ping out, ping in from other computers, get DNS resolution etc.

I've already been into services and restarted TS, RPC, Search, etc. again to no avail.

I went into TS Configuration and changed the Network Adaptor settings from 'Any network adaptor that can use this protocol (or something close to that) to the specific NIC that I am using.

Please note that this server is in production, has a reliable router (WatchGuard) and never had previoius issues with RDC and/or RWW. As far as I know (keywords), nothing's been altered.

Please help, as there are other important issues that I need to work on with this server...

Thanks in advance for any help.

M
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